Additional support for our branches.

What is a My Homecare Quality Audit?

My Homecare provide an internal audit and accreditation service to our franchise partners. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care they provide and how the business is developing. The audit is excellent preparation for potential CQC or commissioner inspections. The process is collaborative and design to support the My Homecare branches. Full feedback and suggestions are given following the audit.