Achievements, Care Inspectorate, Edinburgh

Smashing Goals in Scotland

Well done to My Homecare Edinburgh, they have recently had their first inspection via the Care Inspectorate in Scotland and achieved brilliant feedback (report will be live to view on the Care Inspectorate website shortly) so big Congratulations on this achievement. Not only are they receiving praise from the Care Inspectorate they are also providing over 1000 hours of quality care per week to vulnerable people in and around Edinburgh. Brilliant work.

homecare franchise, Services

New Innovative Management Software for My Homecare Branches

This week we have commenced training with some of the Care Line Live Team. My Homecare is pleased to be working with our nominated home care software partner: CareLineLive – an award-winning cloud-based total care management system. We are rolling out the onboarding of CareLineLive into several of our franchises over the coming months.

Utilising CareLineLive within the My Homecare business will benefit all of our clients and their families.  Our carers will have all the information they need at their fingertips, through the CareLineLive Carer Companion App, to provide responsive care. Not only that, CareLineLive helps us to complete the circle of care as the family of loved ones can stay up to date about their relative’s care through the Family & Friends portal.

Achievements, Awards, Durham, My Homecare Assistance, Newcastle

More My Homecare branches nominated for prestigious awards – GBCA 2019

North East branch shortlisted for Great British Care Awards 2019.

Our branch My Homecare Assistance based in Co Durham have been shortlisted as a finalist in The Great British Care Awards 2019. Vivian and Joan were nominated for their outstanding care and put forward for the “Putting People First / Personalisation Award”. Brilliant recognition for this dynamic duo, the branch and for My Homecare as a whole. We wish them all the luck in the world going forward to the next stage of the competition.

homecare franchise, my homecare franchise

My Homecare Annual General Meeting – Southern Branches

My Homecare Southern AGM.

Last Friday we hosted another AGM for our Southern branches, this time Indeed who regularly attend our meetings offered us a function room in their Head Office to host our AGM. Indeed proved themselves to be perfect hosts and looked after us all very well throughout the day, We would also like to thank Tagtronics and Careline Live who both delivered interesting presentations to our Southern franchisees about the products and services they can provide My Homecare as a brand.

A successful day all round.



Achievements, My Homecare Training Centre, Yorkshire

My Homecare Yorkshire Launch New Training Centre

New Training Centre at My Homecare Yorkshire.

My Homecare Yorkshire‘s new training company MHC Training Ltd commenced trading on Monday 1st July.

The training Centre is a well-equipped room including a profiling bed, hoists, high seat chairs, a wheelchair and a commode. There is seating for 24 delegates, a 51” tv for Powerpoint presentations, an easel with whiteboard and 2 computers on a separate desk which staff can use to access the internet for their own training purposes.

Well trained care staff is crucial for My Homecare to continue to provide high quality care services to vulnerable adults. The centre will make a great addition and will allow training to be delivered more frequently ensuring that new team members and existing carers training remains upto date at all times.

Initially the Training Centre will be providing courses in the following subjects: Moving and Handling, First Aid, Care Certificate, Medication and Safeguarding with the intention of offering other courses as the Centre progresses.

The training will be provided by Sin (Operations Director), who is Teach the Trainer and AET qualified, Wendy (Registered Manager) who is a qualified PTLLS trainer, and, Leonie (Co-ordinator) who is qualified to take Carers through their Care Certificate.


Bucks., Luton

My Homecare Hert’s, Bed’s Buck’s – CQC Inspect and rate as “GOOD”

More CQC inspection results.

The CQC were due a visit to our My Homecare Hert’s, Bed’s, Buck’s branch recently and the results are in. Well done to the team on achieving a rating of “GOOD”.

The very same team had excelled in their My Homecare Audit leading upto their CQC Inspection and were awarded a five-star “Exceptional” rating by our Compliance and Quality Manager.

Well deserved results.

Achievements, CQC Registration, Edmonton

More branches gain CQC Registration – My Homecare Edmonton

Support gaining CQC Registration.

My Homecare Edmonton is the latest branch to gain CQC registration with our management teams support. They are are now at the next stage and able to start trading and offer assistance and care to people in the Edmonton area of London.

Well done everyone, great teamwork.

To find out more about how we can help and what services we can provide click here

Achievements, Derby

Branches awarded High Standard rating in Quality Audit – My Homecare ongoing support

 Results from Internal My Homecare Quality Audit.

My Homecare Derby have recently had their annual My Homecare Quality Audit and we are pleased to announce that the team achieved a 4 Star HIGH STANDARD rating form our Quality and Compliance Team.

This team have in place some very useful a person-centred policies to help assist their service users around their own home and also for hospital visits, showing that the team go that little further for vulnerable people they care for. Our compliance team were also very impressed with their staff retention.

All in all a very good audit and result for the Derby team.

Achievements, Gateshead, My Homecare Assistance

My Homecare branches receive awards in National Care Awards for 2019!

Award-Winning My Homecare Branches.


Congratulations to both My Homecare Assistance and My Homecare Gateshead on their latest achievements. For the second year running these branches have received wonderful reviews from their clients which have resulted in them both being listed in the Top 20 Care Providers in the North East of England via the National Homecare Awards 2019.

Brilliant news, same time next year?