Achievements

Achievements

More “Exceptional” results for My Homecare branches.

5 Star Exceptional Quality Audits.

My Homecare West Kent achieved a 5 Star “Exceptional” rating in their My Homecare Quality Audit recently. The My Homecare Compliance Team were particularly impressed with the quality systems that were in place and the comprehensive record keeping. They were also happy with the standard of training that the team were providing their staff.

What is a Quality Audit?

“As part of the My Homecare franchise package our experts provide an internal audit and accreditation service to our franchise partners. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care you provide, but also how your business is developing. Star Ratings are posted on your website and used to promote your service. The audit is usually completed in one day and is excellent preparation for potential CQC or commissioner inspections. The process is collaborative and design to support the My Homecare branches. Full feedback and suggestions are given following the audit.”

Achievements, My Homecare Cheshire

My Homecare Cheshire join Stockport Ethical Framework

My Homecare Cheshire driving up the standards of Home care.

Well done to My Homecare Cheshire for their recent achievement. With support and guidance from our Head Office Management team My Homecare Cheshire have now joined the Stockport Ethical Framework. This means being the certified provider for the Stockport Ethical framework the team will be working alongside Stockport Metropolitan Council to drive up the standards of home care.

Brilliant achievement

Achievements, Haringey, Quality Audit, Slough

“Exceptional” My Homecare branches – Quality Audit results

My Homecare Quality Audit results.

It was double success when conducting two Quality Audits in March. Both My Homecare Haringey and My Homecare Slough achieved full 5 star “Exceptional” ratings by the Homecare Management team.

The team at My Homecare Haringey displayed an exceptional standard of work across all areas, in particular, their high-quality person-centred care plans.

Our Compliance Manager was particularly impressed with My Homecare Slough‘s excellent practice around OpenPASS.

Well done to both, great work.