Achievements

Achievements, Derby

Branches awarded High Standard rating in Quality Audit – My Homecare ongoing support

 Results from Internal My Homecare Quality Audit.

My Homecare Derby have recently had their annual My Homecare Quality Audit and we are pleased to announce that the team achieved a 4 Star HIGH STANDARD rating form our Quality and Compliance Team.

This team have in place some very useful a person-centred policies to help assist their service users around their own home and also for hospital visits, showing that the team go that little further for vulnerable people they care for. Our compliance team were also very impressed with their staff retention.

All in all a very good audit and result for the Derby team.

Achievements, Gateshead, My Homecare Assistance

My Homecare branches receive awards in National Care Awards for 2019!

Award-Winning My Homecare Branches.

 

Congratulations to both My Homecare Assistance and My Homecare Gateshead on their latest achievements. For the second year running these branches have received wonderful reviews from their clients which have resulted in them both being listed in the Top 20 Care Providers in the North East of England via the National Homecare Awards 2019.

Brilliant news, same time next year?

Achievements

Our Management Team grows, providing additional support for our growing network of franchisees.

Our Management Team is growing, providing additional support for our growing network of franchisees.

We would like to introduce Danny Sampson who is the latest member to join the My Homecare Management Team! After running his own successful My Homecare branch since 2017 (My Homecare-Crowborough) Danny has joined the My Homecare Management Team as our Southern Counties Development Manager.

The My Homecare Franchise is continuing to grow at a steady rate so this additional support for our Southern Branches will be a great asset to the company as a whole. Danny has the experience, drive and passion to fulfil this role and assist our Southern branches in achieving their goals in their growing businesses and we are excited to get him started.

This also means good news for the Northern branches too, with having this permanent contact based in the South to support our Southern branches this will free up our Head of Care Manager Elaine, meaning she can continue to provide support to our other branches working in the Northern Counties.

Great news for all of our Nationwide branches.

Achievements

More “Exceptional” results for My Homecare branches.

5 Star Exceptional Quality Audits.

My Homecare West Kent achieved a 5 Star “Exceptional” rating in their My Homecare Quality Audit recently. The My Homecare Compliance Team were particularly impressed with the quality systems that were in place and the comprehensive record keeping. They were also happy with the standard of training that the team were providing their staff.

What is a Quality Audit?

“As part of the My Homecare franchise package our experts provide an internal audit and accreditation service to our franchise partners. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care you provide, but also how your business is developing. Star Ratings are posted on your website and used to promote your service. The audit is usually completed in one day and is excellent preparation for potential CQC or commissioner inspections. The process is collaborative and design to support the My Homecare branches. Full feedback and suggestions are given following the audit.”

Achievements, My Homecare Cheshire

My Homecare Cheshire join Stockport Ethical Framework

My Homecare Cheshire driving up the standards of Home care.

Well done to My Homecare Cheshire for their recent achievement. With support and guidance from our Head Office Management team My Homecare Cheshire have now joined the Stockport Ethical Framework. This means being the certified provider for the Stockport Ethical framework the team will be working alongside Stockport Metropolitan Council to drive up the standards of home care.

Brilliant achievement

Achievements, Haringey, Quality Audit, Slough

“Exceptional” My Homecare branches – Quality Audit results

My Homecare Quality Audit results.

It was double success when conducting two Quality Audits in March. Both My Homecare Haringey and My Homecare Slough achieved full 5 star “Exceptional” ratings by the Homecare Management team.

The team at My Homecare Haringey displayed an exceptional standard of work across all areas, in particular, their high-quality person-centred care plans.

Our Compliance Manager was particularly impressed with My Homecare Slough‘s excellent practice around OpenPASS.

Well done to both, great work.