Monthly: May 2018

News Posts

Training Training and more Training – It’s all about creating the best branches in the business.

More training for more new branches.

We are back doing what we love most, TRAINING! Helping our new branches get off to the best start by teaching them best practice when opening their own successful care company.

Welcome aboard to My Homecare Haringey, My Homecare Hounslow and My Homecare Hillingdon who are all undergoing training this month.

Our team of experts have been in this industry a long time and are here to help/advise you in avoiding the many common pitfalls and stumbling blocks when starting your own business.

Harrow, Quality Audit, Services, Surrey

Quality Audits delivered via our management team – Harrow and Surrey

Quality Audits

This week we have been carrying out Quality Audits on both the My Homecare Harrow and My Homecare Surrey branches. Both of these branches are performing really well with their care hours increasing and their care teams growing,  we are expecting some good scores (Rating pending).

 

What is a Quality Audit?

““As part of the My Homecare franchise package our experts provide an internal audit and accreditation service to our franchise partners. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care you provide, but also how your business is developing. Star Ratings are posted on your website and used to promote your service. The audit is usually completed in one day and is excellent preparation for potential CQC or commissioner inspections. The process is collaborative and design to support the My Homecare branches. Full feedback and suggestions are given following the audit.”

Achievements, Derby, Durham, Gateshead

Homecare Awards 2018 – We made the cut! My Homecare listed in Top 20 Care Providers

Homecare Awards 2018 – Winners announced

The results for Homecare Care Awards are in! We are so pleased that our branches are doing so well and getting the recognition they deserve. What is so great about these particular awards is that the companies listed in the Top 20 Care providers are there due to feedback received from their clients.

A big pat on the back to:

My Homecare Durham

My Homecare Gateshead

My Homecare Derby

To find out more about the Homecare awards click here